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Mentally Anonymous

 PRIVACY POLICY

For Mentally Anonymous

Effective Date: June 30, 2026 | Version 1.0

Website: https://mentallyanonymous.org/ | Contact: Info@mentallyanonymous.org | 602-529-4808

1. Introduction and Commitment to Privacy

Mentally Anonymous (“Mentally Anonymous,” “we,” “us,” or “our”) respects the dignity, privacy, and personal information of every person who visits our website, contacts us, donates, volunteers, joins our community, registers for events, participates in programs, or otherwise engages with our mental wellness mission.

This Privacy Policy explains how we collect, use, disclose, safeguard, and retain personal information through our website, online forms, donation channels, community engagement activities, event registration processes, email communications, and other digital interactions that link to this policy.

Because Mentally Anonymous works in the mental wellness space, we treat privacy as more than a compliance obligation. Privacy is a matter of trust, emotional safety, informed consent, and human dignity. We therefore aim to collect only information that is reasonably necessary, use it only for legitimate mission-related purposes, and protect it with appropriate administrative, technical, and organizational safeguards.

2. Scope of This Policy

This Privacy Policy applies to personal information collected through:

· our website at https://mentallyanonymous.org/ and any page that links to this Privacy Policy;

· contact, volunteer, community, partnership, newsletter, and event forms;

· donation pages and related donor communications;

· programs, workshops, community gatherings, and online engagement initiatives;

· email, phone, and other communications initiated through the website; and

· analytics, cookies, pixels, security logs, and similar digital technologies used on the website.

This Policy does not govern websites, platforms, applications, donation processors, social media networks, or third-party services that are not owned or controlled by Mentally Anonymous, even if they are linked from our website.

 

3. Important Mental Health, Emergency, and Sensitive Information Notice

Mentally Anonymous provides community-centered mental wellness education, connection, advocacy, peer support, and safe-space engagement. Unless expressly stated in a separate written agreement or program-specific notice, our website is not a medical, psychiatric, therapeutic, clinical, crisis-response, or emergency-response service.

Do not use our website forms, email, social media pages, donation messages, or community sign-up forms to communicate an emergency, immediate safety risk, active crisis, medical record, diagnosis, treatment record, or urgent mental health need. If you or someone else may be in immediate danger, contact local emergency services or a qualified crisis-response resource in your location.

When you voluntarily share personal stories, mental wellness experiences, spiritual or faith-related reflections, trauma-related concerns, accessibility needs, or other sensitive information, we will use reasonable care in handling that information. However, ordinary website forms and email may not provide the same level of security as clinical systems, encrypted health portals, or emergency-response channels.

4. Personal Information We May Collect

The types of personal information we may collect depend on how you interact with us. We may collect the following categories:

Category

Examples

Contact and identity information

Name, email address, phone number, mailing address, organization, role, city, state, country, and preferred contact method.

Donation information

Donation amount, donation frequency, donor name, billing details, transaction confirmation, receipt information, and donor communication preferences. Full payment card numbers are processed by third-party payment processors and are not intentionally stored by Mentally Anonymous.

Volunteer and community information

Volunteer application responses, interests, skills, availability, referral source, community participation preferences, consent to receive updates, and related communications.

Event and program information

Workshop registration details, attendance records, accessibility requests, dietary or accommodation notes when voluntarily provided, event feedback, and participation preferences.

Communications and submissions

Messages submitted through contact forms, emails, surveys, testimonials, story submissions, media consent forms, partnership inquiries, complaints, and support requests.

Sensitive information voluntarily provided

Mental wellness experiences, personal stories, faith or spiritual context, trauma-related information, demographic information, accessibility needs, or other information you choose to share with us.

Technical and usage information

IP address, device identifiers, browser type, operating system, referring pages, pages visited, date/time stamps, approximate location derived from IP address, cookies, analytics data, and security logs.

Media and image information

Photographs, video, audio, name, likeness, testimonial content, or event-related media when captured or submitted with appropriate notice or consent.

 

5. How We Collect Personal Information

We may collect information directly from you, automatically through digital technologies, and from limited third-party sources. Examples include:

· information you submit through website forms, email, phone, donation pages, volunteer forms, event registration forms, surveys, or community sign-ups;

· information provided by donation processors, email marketing platforms, event tools, website hosting providers, analytics providers, or other service providers acting on our behalf;

· technical information collected automatically through cookies, analytics tools, server logs, security tools, and similar technologies;

· information you provide through social media interactions, where permitted by the relevant platform and your account settings; and

· information provided by partners or referring organizations when you have consented or when the information is reasonably necessary for a joint program, event, or partnership activity.

6. How We Use Personal Information

We may use personal information for the following legitimate, mission-related, operational, safety, and legal purposes:

· Community engagement: to respond to inquiries, welcome people into the community, provide information about programs, and facilitate supportive engagement.

· Programs and events: to register participants, manage attendance, provide event updates, deliver workshops, process feedback, and accommodate reasonable accessibility requests.

· Volunteer coordination: to review volunteer interests, communicate opportunities, coordinate assignments, conduct onboarding, and maintain appropriate volunteer records.

· Donation administration: to process donations, issue receipts, respond to donor questions, maintain accounting records, manage recurring giving, and communicate impact updates.

· Communications: to send newsletters, updates, announcements, thank-you messages, invitations, confirmations, service messages, and other communications consistent with your choices.

· Safety and integrity: to protect community members, prevent misuse, investigate suspected misconduct, enforce community standards, protect the website, and respond to legal or safety concerns.

· Website operations and improvement: to maintain, secure, troubleshoot, measure, and improve the website, forms, content, donation experience, and user experience.

· Legal and compliance purposes: to comply with tax, accounting, charitable solicitation, nonprofit governance, legal, regulatory, reporting, and recordkeeping obligations.

· Consent-based storytelling and media: to use testimonials, stories, photographs, videos, or public acknowledgments only where appropriate notice, permission, or consent has been obtained.

7. Legal Bases for Processing Where Required

For visitors located in jurisdictions that require a legal basis for processing personal information, including certain international visitors, we rely on one or more of the following bases as applicable: your consent; our legitimate interests in operating a nonprofit mental wellness community; performance of a requested service or pre-contractual interaction; compliance with legal obligations; protection of vital interests in serious safety situations; and performance of a task carried out in the public interest where applicable.

You may withdraw consent where consent is the basis for processing, subject to legal, safety, recordkeeping, or operational limitations.

8. Donation and Donor Privacy

We respect donor privacy. We do not sell, rent, or intentionally exchange donor personal information for commercial marketing purposes. Donor information may be used to process donations, provide receipts, manage recurring gifts, respond to donor inquiries, maintain financial records, comply with applicable law, and communicate mission-related updates.

Donation payments may be processed by third-party donation or payment platforms. Those providers may collect and process payment details, billing information, transaction data, and related information under their own privacy policies and terms. Mentally Anonymous does not intentionally store full payment card numbers on its website systems.

We will not publicly recognize a donor by name, publish a donor story, or use donor information in public materials unless we have appropriate permission or the donor has provided information for that purpose. Anonymous giving options may be available depending on the donation platform.

9. Cookies, Analytics, and Similar Technologies

Our website may use cookies, pixels, tags, scripts, server logs, analytics tools, and similar technologies to support website functionality, security, performance, measurement, and improvement. Cookies are small files stored on your device that help websites remember certain information and understand how visitors interact with pages.

Technology Type

Purpose

Essential cookies and security tools

Support website navigation, form functionality, fraud prevention, security, spam protection, and session management.

Analytics and performance tools

Help us understand page visits, traffic sources, device types, engagement patterns, and website performance so we can improve the visitor experience.

Social media and embedded content tools

May allow content sharing, embedded social feeds, videos, maps, or interactions with third-party platforms.

Marketing or campaign measurement tools, if enabled

May help measure campaign effectiveness, outreach performance, and donor or volunteer engagement. If used, these tools should be configured consistent with applicable consent and opt-out requirements.

 

You can control cookies through your browser settings and, where available, through any cookie preference tool displayed on the website. Disabling cookies may affect website functionality. If we use Google Analytics or similar analytics tools, those providers may collect and process usage information according to their own policies and technical settings.

10. How We Share Personal Information

We may disclose personal information only as reasonably necessary for the purposes described in this Policy, including to the following categories of recipients:

· Service providers: website hosts, donation processors, payment processors, email platforms, form tools, analytics providers, security vendors, database providers, event platforms, IT support, and administrative service providers.

· Professional advisors: lawyers, accountants, auditors, consultants, insurers, and nonprofit governance advisors where reasonably necessary.

· Program partners: trusted partner organizations involved in co-hosted programs, events, referrals, or community initiatives, where disclosure is necessary and appropriate.

· Legal, regulatory, and safety recipients: courts, law enforcement, regulators, emergency responders, safeguarding authorities, or other appropriate parties when required by law, necessary to protect safety, or necessary to respond to credible threats, suspected abuse, fraud, or misconduct.

· With your direction or consent: third parties you authorize, public recognition channels, media outlets, community partners, or event organizers where you have provided permission.

We do not sell personal information. We also do not knowingly disclose personal information for unrelated third-party commercial marketing purposes. If our practices materially change, we will update this Policy and provide any legally required notice or choice.

11. Confidentiality in Community Settings

Mentally Anonymous seeks to create respectful, judgment-free spaces where people can be heard with dignity. We may establish community guidelines, confidentiality expectations, volunteer standards, event rules, and participation requirements. However, when individuals participate in group settings, public events, online communities, social platforms, or third-party spaces, Mentally Anonymous cannot guarantee that other participants will keep information confidential.

Participants should avoid sharing another person’s story, name, image, contact information, personal circumstances, or sensitive information outside the community without permission. Mentally Anonymous may take reasonable action if community confidentiality expectations are violated.

Confidentiality has limits. We may disclose information when necessary to comply with law, protect safety, report abuse or exploitation, respond to a credible threat, investigate misconduct, or protect the rights and wellbeing of individuals and the community.

12. Health Information, HIPAA, and Sensitive Data

Mentally Anonymous is a mental wellness community and may receive sensitive personal information from visitors who voluntarily choose to share their experiences. Unless separately stated in a written program-specific notice, Mentally Anonymous does not operate general website forms as a HIPAA-covered clinical portal, electronic health record system, medical provider portal, or emergency mental health channel.

Please do not submit medical records, psychotherapy notes, treatment plans, diagnoses, medication details, insurance information, or other protected health information through general website forms or ordinary email unless specifically requested through an appropriate secure process.

If Mentally Anonymous later offers a program, partnership, service, or platform that is subject to HIPAA, a separate HIPAA Notice of Privacy Practices, Business Associate Agreement, or program-specific privacy notice may apply.

13. Children and Minors

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through the website without verifiable parental consent where required by law.

If you believe a child under 13 has provided personal information to us without appropriate parental consent, please contact us so we can review and delete the information where required. Individuals under 18 should obtain permission from a parent or guardian before submitting personal information, registering for events, volunteering, or participating in programs where parental permission is required.

If Mentally Anonymous develops youth-specific programming, the organization should adopt additional child-safety, parental consent, privacy, media-release, safeguarding, and data-retention procedures before collecting information from minors.

14. Email, Text, and Communication Preferences

If you sign up for updates, donate, register for events, volunteer, or otherwise engage with Mentally Anonymous, we may send you communications related to our mission, programs, events, volunteer opportunities, donation receipts, impact updates, administrative notices, and community resources.

You may unsubscribe from non-essential marketing or newsletter emails by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing communications, we may still send transactional, administrative, safety, donation, or legally required messages.

We will not knowingly send text messages or automated communications where prior consent is legally required unless we have obtained the required consent.

15. Media, Testimonials, and Public Stories

We may invite community members, donors, volunteers, leaders, partners, or event participants to share testimonials, impact stories, photographs, videos, audio, or other public-facing materials. We will use identifiable personal stories or images in public materials only where appropriate notice, permission, release, or consent has been obtained.

Event photography or videography may occur at certain public or community events. When applicable, we will provide notice and reasonable opt-out procedures. Please contact event staff if you do not want your image, name, or likeness used in public-facing materials.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to fulfill the purpose for which the information was collected, maintain donor and accounting records, administer programs and volunteer relationships, respond to inquiries, comply with legal obligations, resolve disputes, enforce policies, protect safety, and maintain appropriate nonprofit records.

Donation, accounting, tax, corporate, legal, safety, and governance records may be retained for longer periods where required or advisable. When information is no longer needed, we will take reasonable steps to delete, de-identify, aggregate, or securely retain it according to applicable retention practices.

17. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction. These safeguards may include access controls, service provider review, secure hosting, spam and fraud prevention, password protections, limited internal access, and appropriate recordkeeping practices.

No website, email system, payment platform, or data transmission method can be guaranteed to be completely secure. You are responsible for using caution when deciding what information to share online and for protecting your own account credentials and devices.

18. Your Privacy Rights and Choices

Depending on where you live and the nature of your interaction with us, you may have rights to request access to, correction of, deletion of, restriction of, or portability of certain personal information. You may also have the right to withdraw consent, object to certain processing, opt out of marketing communications, or request information about certain disclosures.

To make a privacy request, contact us using the information in Section 23. We may need to verify your identity before fulfilling a request. We may deny or limit a request where permitted by law, including when retention is necessary for legal, tax, accounting, donation, security, safety, nonprofit governance, or legitimate operational purposes.

We do not sell personal information. If we later use technologies or practices that require additional privacy choices, opt-out rights, or consent mechanisms under applicable law, we will update this Policy and provide the required choices.

19. International Visitors

Mentally Anonymous is based in the United States, and information collected through the website may be processed, stored, and used in the United States or in other locations where our service providers operate. If you access the website from outside the United States, you understand that your information may be transferred to jurisdictions that may have different data protection laws than your country of residence.

Where legally required, we will take appropriate steps to protect international transfers of personal information.

20. Third-Party Websites, Social Media, and External Services

Our website may link to social media pages, donation platforms, payment processors, partner websites, embedded content, event tools, video platforms, mapping tools, news articles, or other external services. These third parties may collect information directly from you and may use cookies or similar technologies. Their privacy practices are governed by their own policies, not this Privacy Policy.

We encourage you to review the privacy policies and terms of any third-party service before providing information or engaging with those services.

21. Anti-Abuse, Safety, and Legal Compliance

We may use or disclose information when we believe it is reasonably necessary to protect the safety, rights, dignity, or wellbeing of individuals or the community; prevent fraud, abuse, harassment, threats, exploitation, or misuse; investigate policy violations; comply with legal obligations; respond to lawful requests; enforce our terms, community standards, or volunteer policies; or protect the integrity of Mentally Anonymous and its mission.

In serious safety situations, including credible threats of harm, suspected abuse, exploitation, or urgent risk, we may contact appropriate authorities, emergency responders, or safeguarding professionals where permitted or required by law.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, programs, technology, service providers, legal obligations, or privacy practices. The updated policy will be posted on this page with a revised effective date. Material changes may be communicated through additional notice where appropriate.

Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated Policy, subject to any rights or consents required by applicable law.

23. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, want to update your communication preferences, or believe your information has been handled improperly, please contact us:

Organization

Mentally Anonymous

Website

https://mentallyanonymous.org/

Email

Info@mentallyanonymous.org

Phone

602-529-4808